How much does shipping cost?

Shipping is free within the EU for orders over €100. International shipping costs vary by destination and are calculated at checkout.

Do you ship to my country?

Cryptvice ships worldwide. Delivery times vary from 2-5 days within the EU to 5-15 days for international destinations.

Can I return a product?

Yes. EU customers have 14-day withdrawal rights. Products must be returned in original condition. Return shipping costs apply for non-defective items.

What if my product arrives damaged?

Contact us within 48 hours of delivery with photos of the damage. We will arrange a free replacement or full refund for damaged items.

Envíos y Devoluciones " CRYPTVICE

DESTINO	TIEMPO DE PROCESAMIENTO	ENVÍO URGENTE	ENVÍO ESTÁNDAR
España (ES), Países Bajos (NL)	Los mismos días laborables	1-2 días laborables	2-3 días laborables
Unión Europea (UE)	Los mismos días laborables	1-2 días laborables	3-6 días laborables
Reino Unido	Los mismos días laborables	1-2 días laborables	3-6 días laborables
Estados Unidos	Los mismos días laborables	2-3 días laborables	4-7 días laborables
Australia	Los mismos días laborables	2-3 días laborables	4-7 días laborables
Otros países	Los mismos días laborables	2-3 días laborables	4-7 días laborables

Ponte en contacto con nuestro equipo de devoluciones para encontrar la solución adecuada

Step 1: Order Identification

EMAIL ADDRESS*

Order number*

WHERE ARE YOU (BUSINESS) LOCATED?*

Confirm

I confirm that I have read the Shipping & Returns policy and understand that:

✓ Products must be unused and in original packaging
✓ Return requests must be submitted before shipping items back
✓ Refunds are processed within 14 days of return approval

Step 2: Contact Details

FIRST NAME*

LAST NAME*

Step 3: Return Details

Request Type*

PRODUCT NAME*

REASON FOR RETURN

Description*

Upload Photos

Step 4: Resolution

PREFERRED RESOLUTION