6.1 a) If you are returning Products due to defects or a change we informed you about, you are entitled to a full or partial refund of the purchase price, original shipping costs (standard or lowest-cost delivery option), and return shipping costs (if you did not use our prepaid label).
6.1. b) If you withdraw within the legal timeframe according to clause 2, you are entitled to a refund of the Product price and the original shipping costs (standard or lowest-cost option). The cost of return shipping will be deducted from your refund if you used our prepaid label. For returns from outside the EU, any applicable customs duties or taxes legally chargeable to you may also be deducted from the refund, with prior notice in a clear and justified manner.
6.1. c) If you exercise your additional return right following expiry of the legal withdrawal period, as set out in clause 3 above, you have the right to a refund of the price paid for the Product minus the amount of (i) the original delivery cost you paid, (ii) the return shipping cost if using our prepaid label, and (iii) any customs duties or taxes resulting from the return.
6.2 If you opted to return the Products using one of the methods offered by us, we will process your refund within 14 calendar days of being notified of your decision to exercise your withdrawal right or additional return right, according to clause 2 or 3 above.
6.3 If you returned the Products using your own method, we may wait to receive the items prior to processing the refund.
6.4 No refund will be issued if the returned Product does not match the order or was not purchased through our Website. In such cases, we may return the item to you at your expense.
6.5 Should you choose to exercise your rights to return the Product once it has been delivered to you, you will be liable for any lost value resulting from improper or excessive use. We consider damage due to improper or excessive use anything that results from the manipulation of the Products beyond what is necessary to assess their nature, features, and functions (such as what would normally be expected in a store). We maintain the right to deduct any lost value due to damages from your refund.
6.6 If you chose express delivery at the time of ordering, we will not refund the additional difference on top of our standard delivery fee when we have agreed to bear the costs of a prepaid return label.
6.7 Refunds will be made using the original payment method unless explicitly agreed otherwise. We will not charge any fees for processing the refund.
6.8 Size exchanges are not permitted. If you wish to order a different size, you must exercise your right to withdrawal or additional return within a period of 30-calendar days from receipt of the product, complete the returns process and place a new order for the desired size.
Returned Products must be in perfect condition, unused, and in their original packaging. Custom or made-to-order Products cannot be returned.
Withdrawal/Additional Return Form
(Fill out and send us this form if you wish to return your order after changing your mind, as provided for in clauses 2 or 3 of this Returns Policy).
I wish to return the following product:
- Your Name:
- Your Billing Address:
- Your Delivery Address:
- Your Telephone Number:
- Your Email Address:
- Your Order Number:
- Product Description:
I will return the aforementioned Products to Legends within 30 days of submitting this form, in accordance with instructions provided by Customer Service.