Cookie policy

We don't like cookies

This cookie policy explains how Pladinum Group SL, trading as Cryptvice (“Cryptvice”, “we”, “us”, “our”), uses cookies and similar tracking technologies on our website www.cryptvice.com.

Effective Date: February 18, 2026
Last Updated: April 19, 2026

Translations of this policy may be provided for convenience. In the event of any discrepancy, the English version shall prevail.

Article 1: Introduction

1.1. About this policy
This cookie policy explains what cookies are, how we use them, and your choices regarding their use. This policy should be read alongside our privacy policy, which provides more information on how we collect and process personal data.

1.2. What are cookies?
Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, provide information to website owners, and enhance user experience.Cookies can be:
• Session cookies — temporary cookies that expire when you close your browser
• Persistent cookies — cookies that remain on your device for a set period or until you delete themFirst-party cookies — cookies set by the website you are visiting
• Third-party cookies — cookies set by a domain other than the website you are visiting

1.3. Similar technologies
In addition to cookies, we may use similar tracking technologies such as:
• Web beacons — small graphic images (also known as “pixel tags”) used to track user behaviour
• Local storage — browser storage that allows websites to store data locally on your deviceScripts — code that runs on your device to provide functionality
• For simplicity, all these technologies are referred to as “trackers” in this policy unless a distinction is necessary.

Article 2: Our privacy-first approach

2.1. Minimal tracking philosophy
As a privacy-focused company, we practise what we sell. Our approach to cookies and tracking reflects our core values:
• We do not use Google Analytics or similar invasive tracking tools
• We do not use Facebook Pixel, advertising cookies, or retargeting technologies
• We do not sell or share cookie data with third parties for advertising purposesWe use only essential cookies required for website functionality
• We minimise data collection to what is strictly necessary

2.2. No advertising or profiling
We do not:
• Build advertising profiles based on your browsing behaviour
• Track you across other websites
• Use cookies for targeted advertising
• Share your data with advertising networks
• Engage in behavioural tracking for marketing purposes

Article 3: Cookies we use

3.1. Strictly necessary cookies
These cookies are essential for the website to function properly. They cannot be disabled as they are required for basic site operations. These cookies do not store any personally identifiable information.Purpose:
• Shopping cart functionality
• User authentication and session management
• Security features (CSRF protection)
• Cookie consent preferences
• Load balancing and site performanceLegal basis: legitimate interest — necessary for website operation (no consent required under GDPR Article 6(1)(f)).

3.2. Functional cookies
These cookies enable enhanced functionality and personalisation, such as remembering your preferences and settings.Purpose:
• Language preferences
• Currency selection
• Regional settings
• Previously viewed products
Legal basis: consent — these cookies are only placed with your explicit consent.

3.3. Analytics cookies (minimal)
We use privacy-respecting analytics to understand how visitors use our website. Unlike traditional analytics platforms, we use tools that:
• Do not track individual users
• Do not use cookies at all, or use only first-party cookies
• Do not share data with third partiesAggregate data anonymously

Purpose:
• Understanding page views and traffic patterns
• Identifying technical issues
• Improving website performance

Legal basis: legitimate interest or consent (depending on implementation).

Article 4: Third-party services

4.1. Payment processors
When you make a purchase, you may be redirected to third-party payment processors (such as Stripe, PayPal, or cryptocurrency payment providers). These services may set their own cookies to:
• Process your payment securely
• Prevent fraud
• Comply with legal requirements
We do not control these cookies. Please refer to the privacy policies of the respective payment providers for more information.

4.2. Content delivery
We may use the following services to deliver content efficiently:

Google Fonts
We use Google Fonts to display typography on our website. Google may collect usage data when fonts are loaded. For more information, see Google’s privacy policy at policies.google.com/privacy.

Font Awesome
We use Font Awesome for icons. Fonticons, Inc. may collect usage data. For more information, see their privacy policy at fontawesome.com/privacy.

4.3. Tag management
Google Tag Manager
We may use Google Tag Manager to manage scripts on our website. Google Tag Manager itself does not collect personal data, but it facilitates the deployment of other tags that may. Google Tag Manager is provided by Google Ireland Limited. For more information, see Google’s privacy policy.

Article 5: Specific cookie details

5.1. Essential cookies
Cookiename: woocommerce_cart_hash
Purpose: Stores cart contents hash
Duration: Session

Cookiename: woocommerce_items_in_cart
Purpose: Indicates items in cart
Duration: Session

Cookiename: wp_woocommerce_session_*
Purpose: User session identifier
Duration: 2 days

Cookiename: PHPSESSID
Purpose: Server session identifier
Duration: Session

Cookiename: wordpress_logged_in_*
Purpose: User login status
Duration: Session / 14 days

5.2. Consent cookie
Cookie name: cookie_consent
Purpose: Stores your cookie preferences
Duration: 1 year

Article 6: Your choices and rights

6.1. Cookie consent
When you first visit our website, you will see a cookie consent banner allowing you to:
• Accept all — enable all cookies including optional ones
• Reject all — disable all non-essential cookies
• Manage preferences — choose which categories of cookies to allow
You can change your preferences at any time by clicking the cookie settings link in our website footer.

6.2. Browser settings
You can control cookies through your browser settings. Most browsers allow you to:
• View what cookies are stored on your device
• Delete individual cookies or all cookies
• Block third-party cookies
• Block all cookies from specific websites
• Block all cookies entirely

Browser-specific instructions:
• Chrome: Settings → Privacy and security → Cookies
• Firefox: Settings → Privacy & security → Cookies
• Safari: Preferences → Privacy → Cookies
• Edge: Settings → Cookies and site permissions
Note: blocking essential cookies may prevent certain features of our website from working correctly.

6.3. Do not track
Some browsers offer a “do not track” (DNT) feature that signals to websites that you do not want to be tracked. As a privacy-focused company, we respect DNT signals where technically feasible and do not engage in cross-site tracking regardless of your DNT setting.

6.4. Opt-out links
You can opt out of certain third-party tracking through these links:
• Google: tools.google.com/dlpage/gaoptout
• Network Advertising Initiative: optout.networkadvertising.org
• Digital Advertising Alliance: optout.aboutads.info
• European Digital Advertising Alliance: youronlinechoices.eu

Article 7: Legal basis and compliance

7.1. GDPR compliance
Under the General Data Protection Regulation (GDPR), we process cookie data based on:
• Legitimate interest (Article 6(1)(f)) — for strictly necessary cookies required for website operation
• Consent (Article 6(1)(a)) — for all non-essential cookies, including functional and analytics cookies
You have the right to withdraw consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

7.2. ePrivacy Directive
In accordance with the ePrivacy Directive (2002/58/EC) as amended, we:
• Provide clear information about cookies before they are placed
• Obtain consent before placing non-essential cookies
• Allow users to refuse or withdraw consent easily
• Do not make access to our services conditional on consent to non-essential cookies

7.3. Spanish LSSI-CE
We comply with Spanish Law 34/2002 on Information Society Services and Electronic Commerce (LSSI-CE), which implements EU cookie requirements in Spain. This includes providing clear information about cookies and obtaining informed consent where required.

Article 8: Data retention

Cookie data is retained for varying periods depending on the type of cookie:
• Session cookies — deleted when you close your browser
• Persistent cookies — retained for the period specified in the cookie details above
• Consent records — retained for 3 years to demonstrate compliance with legal requirements
You can delete cookies at any time through your browser settings.

Article 9: Changes to this policy

We may update this cookie policy from time to time to reflect changes in:
• The cookies we useLegal or regulatory requirements
• Our business practices

When we make material changes, we will:
• Update the “last updated” date at the top of this policy
• Display a notice on our website
• Reset cookie consent preferences where appropriate
We encourage you to review this policy periodically.

Article 10: Contact

If you have questions about this cookie policy or our use of cookies, please contact us:

Legal entity: Pladinum Group SL (Cryptvice)
Address: Avenida de Manolete 3a, 29660 Marbella, Málaga, Spain
Email: contact@cryptvice.comWebsite: www.cryptvice.com

For general data protection inquiries, please refer to our privacy policy or contact our data protection contact at contact@cryptvice.com.

Related policies

This disclaimer should be read in conjunction with:
• Terms and conditions — terms governing purchases and services
• Privacy policy — how we collect and process personal data
• Cookie policy — information about cookies and tracking
• Shipping and returns policy — delivery and return information